Why We Exist
Too many children, young people and families are still being failed by systems that were never designed with them in mind.
Needs are misunderstood. Support comes too late. Or not at all.
Family Pathway exists to change that — by making sure individuals are understood properly and systems are held to a higher standard.
What We Do
Understanding complex needs, barriers and risk
Rebuilding engagement with education, EOTAS and life pathways
Developing independence, regulation and confidence over time
Creating meaningful, accessible pathways into learning, work and community participation
Embedding inclusive, equitable ALN-informed practice to reduce exclusion, absence and disengagement
Building workforce capability through training, coaching and supervision
Strengthening decision-making in complex, high-risk and multi-agency contexts
Developing stronger partnerships between education, families and services
Everything we do is practical, evidence-informed, and grounded in real-life complexity — not theory alone.
Our Approach
We start where others often don’t – with deep understanding.
Our approach is person-centred, relational, and grounded in executive functioning, neurodiversity and real-world participation.
We don’t just recommend support: we help make it work in practice.
And we don’t just support individuals – we build the capability of the systems around them.
Our Impact
We measure what matters — participation, independence and long-term outcomes.
5800+
Children and young people supported
89%
Increase in engagement / attendance
910
Families supported through advocacy and planning
1620
Professionals trained across Wales
Because impact isn’t about activity — it’s about change.
Where We Work
Supporting children, young people, families, schools and local authorities and services across Wales.
Aligned with national legislation and inclusive practice frameworks, we work across:
Education settings
Local authorities
Community and youth provision
Employment and training pathways
Education Otherwise Than at School (EOTAS) and bespoke provision
Our Expertise
Our team brings together expertise across:
Inclusion, equity and additional learning needs
Neurodiversity and executive functioning skills
Inclusive practice and Universal Design for Learning
Education, youth work and system leadership
Our work is shaped by:
Evidence-informed practice that translates into real-world change
Lived experience of teaching, families and young people
Welsh policy and statutory frameworks
Relational, person-centred practice
Our Team
Meet The Team
Our team is made up of people who are deeply committed to improving outcomes and creating more inclusive experiences for the individuals and communities we support.
Each team member brings their own knowledge, perspective, and area of expertise, helping us offer a well-rounded and responsive service.
Elsa Torres
Founder and CEO of Family Pathway, NPQH, MSc, FRSA
Donna Newman
Senior Person-Centred Coach Specialist Teacher in SPLD and IDPs
Nancy Southcott
EMDR and integrative psychotherapist
Director and Owner of North Somerset Mindful Therapy and Retreats 4-u
Louise Jones
Associate Adult Mental Health Consultant & Instructor
Our Team
Governance
Family Pathway is supported by a non-executive board providing strategic oversight, accountability and governance..
Sam Knox
Dr Susan Haywood
Simon English
Emma Chivers
Work With us
If you’re trying to support someone but feel the system isn’t working — you’re not alone. We work alongside families, schools and organisations to make things move forward.